Please make sure that you have linked your Facebook account with the Paint Monsters game on both devices. Playing as a guest will only save your progress locally (only on one particular device).
If you have a reliable internet connection, but your progress is not synced on multiple devices, please follow these steps to reset the app:
- Double-click the Home button.
- Swipe left or right until you have located the Paint Monsters Jam app.
- Swipe the app's preview up to close it.
*Please note: These instructions are based on iOS 7. Please check your user manual for instructions on how to shut down an application on your particular device.